Client case studies

From global brands to public services, we have partnered with leaders and teams across more than 20 industries. Each story here started with a real challenge and ended with change that lasted.

Flagship stories

Editorial visual for the Deloitte case study
Professional servicesExecutive coaching

Deloitte

Fresh thinking for a high-pressure tax leadership team

Multi-year

ongoing partnership across the practice

Objective

Senior leaders in a demanding tax practice needed space to think differently, with enough challenge to shift long-held habits and enough support to sustain the change through the busiest parts of the year.

Solution

  • One-to-one coaching for partners and directors across the practice
  • Creative, practical methods rather than theory, so sessions felt useful from day one
  • Honest challenge at the moments that mattered, balanced with steady support

Result

  • Leaders reporting clearer thinking and better decisions under pressure
  • Stronger, more candid conversations across the leadership team
  • Coaching that kept working through peak season, not just in quieter months
Alongside her professionalism and expertise, Cass and her team bring creativity in their ideas and methods, as well as doses of healthy challenge at all the right moments.

Arran Taylor

Tax Partner, Deloitte

Editorial visual for the Pierre Fabre case study
Pharmaceuticals / Dermo-cosmeticsLeadership development

Pierre Fabre

Building confident, connected leaders across a global business

Global

leaders across markets and functions

Objective

Leaders across a global, science-led business wanted to strengthen how they lead people through growth and change, and to build a more connected leadership community across markets.

Solution

  • A leadership development programme built around real business challenges
  • A blend of group sessions and individual coaching for senior leaders
  • Practical tools leaders could use with their teams straight away

Result

  • A more connected leadership community across markets and functions
  • Leaders reporting greater confidence in difficult conversations
  • A shared leadership language that outlasted the programme itself
A thoughtful, evidence-led approach that met our leaders where they were and moved them forward.

Programme sponsor

Pierre Fabre

More client stories

Editorial visual for the L'Oréal case study
FMCG / BeautyTeam development

L'Oréal

Transforming marketing into an integrated digital function

Objective

A major strategic and organisational shift required the marketing function to work as one integrated digital and communication team.

Solution

  • Strategic and organisational thinking sessions
  • Coaching for the leadership group through the change
  • Practical ways of working built with the team, not for them

Result

  • A fully integrated digital and communication function
  • Leaders equipped to keep the new ways of working alive
Deep FMCG experience combined with strong coaching skills were instrumental in transforming our marketing function.

Isabelle Minneci

Global HR Director, L'Oréal

Editorial visual for the Fuller's case study
HospitalityLeadership team development

Fuller's

A more joined-up leadership team

Objective

The leadership team wanted a shared understanding of their strengths and blindspots, and a more connected way of working together.

Solution

  • Profiling and feedback to surface strengths and blindspots
  • Facilitated team sessions with real business challenges
  • Follow-through support to embed the shifts

Result

  • A leadership team working as one, not as functions
  • Greater awareness of individual and collective blindspots
The dynamic and modern approach of the team was eye-opening.

Jane Jones

Marketing Director, Fuller's

Editorial visual for the IKEA case study
RetailMasterclass

IKEA

An International Women's Day summit for 90 colleagues

Objective

IKEA Hyderabad wanted a summit session that brought their International Women's Day theme to life for a large, mixed audience.

Solution

  • An interactive session designed for 90 people in the room
  • Evidence on how difference improves team performance
  • Practical takeaways people could use the next day

Result

  • Around 90 colleagues highly engaged throughout
  • New shared language for equality and team effectiveness
This interactive session kept an audience of around 90 very engaged and left them with many new ways of thinking.

Pragya Dubey

Communications Specialist, IKEA Hyderabad

Your turn

Could your team be the next story?